Utility Billing Office

Welcome to the Utility Billing Office

The Utility Billing Office provides customer service for billing and collections on water, wastewater, solid waste services.

Contact the Utility Office for more information.

E-mail: utilitybilling@ci.montgomery.tx.us
Phone: 936-597-3275.

Methods of Payment:
By Phone (credit/debit only)
Online Payment (see link below)
In-Person (cash, check, credit card or money order)
After-Hours Dropbox (Please do not leave cash)

To set up utility services please contact City Hall at 936-597-3275.

Water Cutoffs are scheduled for the first Wednesday of every month.

New Accounts Require:

• Driver's license or state issued ID 
• Utility Service Application Form and Service Agreement.
• Lease agreement or deed (both residential and commercial) 
• A non-refundable application fee of $30 is required with each application.
• Deposit
  • Residential Homeowner Deposit is $125.
  • Residential Leasing Deposit is $225.
  • Commercial Account Deposit is $250.

Deposits are refunded upon closure of the account.  The final utility bill is deducted from the deposit. Refunds are issued 4-6 weeks after 

**Any utility requests received after 3:00 PM will be serviced the next business day. **

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Garbage & Recycling:

Waste Management is the solid waste provider for the City. Please contact the Utility department to report missed garbage pickup. 

Weekly recycling and garbage collection is on Wednesdays.  Please have your trash can and recycling can out before 7 a.m. with the lid closed and 4 foot between each can.

The City of Montgomery provides Large/Heavy Trash Days for its residents the first weekend of each March, June, September, and December.  Large dumpsters will be provided at 777 Clepper Street to dispose of large unwanted items approved by Waste Management between the hours of 8 am - 5 pm. You must bring a utility bill or ID as proof of residency. 

***777 Clepper Street is across from Fernland Park and is the location of the former Montgomery Elementary School playground.

At Your Door collection: https://wmatyourdoor.com/residential/